Pick the help you actually need.
Feel better week by week with a board-certified coach, or finally understand your care with a nurse who works for you. Five minutes on the phone and we'll point you to the right one.
What you can expect from each.
Services listed reflect what is available as of September 2026.
| Service | Health Coaching Self-pay · 14 states | Clinical Care Navigation Insurance · Virginia |
|---|---|---|
| Understanding your care | ||
| Your condition and diagnosis, explainedWhat it means and what your specialists have told you, in plain language. | ✕ | ✓ |
| Lab and test results, explainedResults your clinicians have already ordered: what they measure, what the range is. What they mean for your care is your doctor’s call. | ✕ | ✓ |
| Questions for your next visitBuilt in your dashboard, so the twelve minutes count. | ✓ | ✓ |
| Your records in one place you ownCollected from every portal, hospital and pharmacy. Yours to take anywhere. | ✓ | ✓ |
| Getting through the system | ||
| Appointments scheduled and sequencedIn the right order, with the questions prepared. Booking is handled by our care coordinator on either service. | ✓ | ✓ |
| Insurance benefits explainedWhat your plan covers, what a plan document or letter actually says. Coverage decisions are your insurer’s. | ✕ | ✓ |
| Barriers outside the exam roomTransportation, food, housing, cost: identified and connected to community and plan resources. | ✕ | ✓ |
| A plan of care from a nurse practitionerEstablished at a New Patient visit and reviewed at 90 days. Our plan covers what we help you understand, schedule and prepare for. | ✕ | ✓ |
| Living well day to day | ||
| Personalized nutritionBuilt around your life, not a generic plan. | ✓ | ✕ |
| Exercise and strengthPaced to where you are, adjusted weekly. | ✓ | ✕ |
| SleepA wind-down that’s written down and tested. | ✓ | ✕ |
| Everyday stress managementSkills for the week, not treatment. Anything beyond everyday stress goes to your own provider. | ✓ | ✕ |
| A weekly one-hour session, four a monthThe same board-certified coach (NBC-HWC) every week, plus messaging between sessions. | ✓ | ✕ |
| A baseline in your own words, one change at a timeWe measure how you feel and function, not whether you followed a plan. | ✓ | ✕ |
| Cost | $79 / week or $300 / month, self-pay | Billed to your insurance coverage varies by plan; benefits verified first |
Health coaching is available in Alabama, Alaska, Delaware, Florida, Maine, Mississippi, Missouri, Nebraska, New Mexico, Ohio, Utah, Vermont, Virginia, Wyoming. Clinical Care Navigation is available in Virginia only. Taking both is possible in Virginia, as two separate services with separate billing; there is no bundled price.
What a week looks like on each.
Who each service fits, and what actually happens between Monday and Friday.
Health Coaching
$79 / week or $300 / month · one hour a week, four sessions a month
- Your provider said "a healthy lifestyle" and never specified what that meant
- You know what you should be doing and it still isn't happening
- You want someone checking in weekly, not every six months
- Your condition is stable and there's no active clinical need
Clinical Care Navigation
Billed to your insurance · starts with a New Patient visit with our nurse practitioner
- You're newly diagnosed and trying to understand what the condition actually means
- Lab results or specialist instructions you don't understand
- Several specialists and no clear picture of how their guidance fits together
- Insurance benefits you can't make sense of, or barriers like transportation and cost
Illustrative week. Navigation aims for weekly contact and adjusts to what your case needs. Results vary.
Not sure which? That's what the first call is for.
Five minutes with our intake team, not a clinical appointment. We'll tell you which fits, and if neither does.