Clinical care navigation

Less confusion.
More support.

When healthcare feels complicated, have someone help you organize questions and make sense of what comes next.

Sign up

Sign up online, or leave your contact details to ask our team to call you back. Registration does not confirm eligibility or an appointment.

Illustrative AI-generated people in conversation
Virginia New Mexico Delaware

Support alongside your care

Make the next conversation easier.

Care navigation helps you prepare for the practical parts of a healthcare journey. Your healthcare professionals remain responsible for medical advice and treatment.

01

Organize your questions.

Bring clarity to what you want to discuss with your healthcare team.

02

Understand the next steps.

Talk through the care-coordination support available for your situation.

03

Know who to ask.

Get help identifying the questions to take to providers or your health plan.

Availability & cost

Clear details.
Before you enroll.

Virginia, New Mexico and Delaware

Navigation can serve these states. Individual eligibility and service arrangements still need confirmation.

Coverage is checked individually.

Insurance coverage and patient costs depend on your circumstances. Intake confirms eligibility, benefits and any potential out-of-pocket costs. Coverage or zero cost is not guaranteed.

See availability

Navigation questions

Support, with clear boundaries.

Is navigation the same as coaching?

No. Navigation supports the process of understanding and coordinating your healthcare. Coaching focuses on everyday habits and is a separate self-pay service.

Will insurance pay for it?

Coverage varies. Intake needs to verify your circumstances and discuss any patient costs. Do not assume coverage or zero cost.

Can I use navigation in an emergency?

No. Navigation is not emergency care. For a medical emergency, call 911.

Your next step

Choose how you’d like to get started.

Sign up online, or leave your contact details and ask our team to call you back.

01 / At your own pace

Sign up.

Continue to Simbioza’s existing patient portal to start registration.

Sign up

Opens the live Athelas patient portal in a new tab. Eligibility, costs and appointments are confirmed separately.

02 / Talk it through

Request a callback.

Leave your contact details and ask our team to call you back.

A callback request does not book an appointment.

Request a navigation callback

A free conversation with intake - not a clinical appointment.

Step 1 of 3 · Contact