Recovery after a diagnosis

You came home with a folder. Here’s the plan.

After a heart event, a cancer treatment, or a new diagnosis: your advocate books every follow-up inside its window, reconciles the discharge meds with what you already took, appeals the rehab denial, and rebuilds the habits with you. Backed by our AI.

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$79/week or $300/month. Everything included. Cancel anytime. Try "What would my advocate do?" →

Discharge summary, 9 pagesPrescription listFollow-up instructions
Day 2Cardiology follow-up booked
Day 3Meds reconciled, 2 duplicates removed
Day 5Cardiac rehab denial appealed
Day 7PCP visit. Questions ready.
Wk 2Rehab starts Monday

The first seven days, done right.

The week after discharge is when missed follow-ups and medication errors do the most damage. It’s the first thing your advocate takes over.

DAY 1Every instruction in the folder turned into a dated checklist in your portal.
DAY 2Follow-ups booked inside their windows.
DAY 3Discharge meds reconciled against your prior list. Duplicates flagged to both prescribers.
DAY 4Rehab, home health, or treatment authorizations filed.
DAY 5Denials appealed.
DAY 6Your specialists sent each other’s notes.
DAY 7First session. What to ask, first walking plan.
A mother with her daughter on a video call, going through the medications together

Usually it’s a son or a daughter who calls.They’ve been the coordinator since the discharge. Your advocate takes the folder, and the calls, and keeps them on every one.

After the first week: the checklist keeps going.

WEEKS 2–6 · ONE PLAN
  • Every specialist has every other specialist’s notes
  • Rehab, tests, treatments authorized or appealed
  • One accountable plan of care, signed off by you
WEEKS 7–10 · REBUILDING
  • Movement paced to where you actually are
  • Food and sleep, worked weekly
  • New medications taken the way they’re meant to be
WEEKS 11–13 · REVIEW
  • Follow-ups, meds, rehab progress, labs
  • One-page summary to your specialists before the next round
WHO’S IN CHARGE OF WHAT
  • Diagnosis and treatment: your doctors
  • Coordination, navigation, appeals, the file: your advocate
  • Showing up and being honest about it: you

And yes, your advocate coaches you too.

Getting the follow-ups and approvals done is half the job. The other half is rebuilding: movement, food, sleep, and taking the new medications the way they're meant to be taken. That's the weekly session.

7 days

The first week after discharge is when medication errors and missed follow-ups do the most damage. Getting that week right is the first thing your advocate does.

Source: Forster et al., Annals of Internal Medicine, 2003.

Questions families ask us first.

Is this for family members managing a parent's care?

Yes. Many first calls are from a son or daughter. Your parent stays the patient; you can be on every call.

Is this the same as the case manager the hospital assigned?

No. Theirs ends at the hospital door. Yours starts there and follows you across every specialist, plan, and month.

What if the diagnosis is serious — cancer, heart failure?

That's who this program is for. We don't treat it; we make sure the people who do are working from one plan, and that nothing falls through between them.

Do you actually handle referrals, prior authorizations, and denials?

Yes. We book the referral and chase the earlier slot, file the prior authorization and follow it to a decision, and write the appeal in the language a reviewer needs.

All questions →

$79 a week or $300 a month. Everything included.

All four services, the weekly session, and your portal. Cancel anytime. Full pricing →

Twenty minutes with an advocate. Then you decide.

Bring the referral that hasn't happened. If we're not the fit, we'll say so.

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Book a free first call

Twenty minutes with a patient advocate. No card needed.

We'll reach out within one business day to set up your free first call. We'll never ask for bank details or your Social Security number.

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